Jason Agouris, iTristan Media Group Inc.
Brands are going omni-channel whether we like it or not. Embrace it. Giving your customers the same delightful experience online is not only great business, it’s required. What are the first steps your brand should take to deliver a more seamless experience across channels? What are some must-haves for creating a positive online customer experience? This roundtable will offer up practical ideas for launching your brand towards omni-channel retail.
We encourage businesses looking to franchise, or who have already taken the leap and now are looking for the next step in growth, strategy and need exposure, finance and partners to help take the next step.
We will be discussing the fundamentals of an omnichannel strategy, what it means to go omnichannel for most business. Also how some business models may differ slightly in how their products and services reach their customers. Importantly, we'll be covering pitfalls to watch out for, how to make sure you, as the business operations and brand guardian can maintain the right kind of systems control while giving your franchise partners the freedom to get out there and increase sales.
Hope to see you there!
Visit https://www.cfa.ca/events-webinars/cfa-national-convention/roundtable-sessions/ for more on this fantastic event