We have streamlined our support services to focus on getting your request to the right team as quickly as possible. Our Ticket-Based system is the most expeditious way to offer high-level support. Phone calls may be arranged per incident by request. Please note that some support requests may incur charges.
Working with existing tickets helps us keep issues on topic, avoid duplication and the time lag (ie. slow down the process) required to work with multiple threads on the same issue.