Team

digBiz Podcast ep 16 | Customer Experience | with guest Ric Phillips

digBiz Podcast ep 16 | Customer Experience | with guest Ric Phillips

Customer Experience Needs to Come from Every Corner of your Business with guest (Communication Coach) Ric Phillips. Your business success is intrinsically linked to your customer's experience with your product or service. Creating a memorable and lasting customer experience should always be your team's one priority.

digBiz Podcast ep 14 | Business & Digital Transformation

digBiz Podcast ep 14 | Business & Digital Transformation

Today, on digBiz we're joined by Stephen Davies, professor, managing consultant, who helps people, businesses, and technology understand each other. He joined me to talk about the challenges to truth and the stresses on human-technology interactions and how our very concept of truth is being questioned.

thing about things differently

Pivot, Reposition, Shift, Remodel: Reshaping Businesses Quickly

It has been put-on-your-gloves scrap time for so many businesses in so many sectors.  The COVID-19 pandemic has forced an urgent soul-searching re-examination of how to connect with customers, how to deliver our products and services to customers, and also who our customers are now, and what, exactly we are even offering to them.