Digital Transformation

As businesses strive to stay ahead of the competition, they are now turning to automation technologies to help them remain competitive. In 2023, it will become even more prominent as businesses leverage decision-automation, smart algorithms, AI, and machine learning to streamline processes. From customer service chatbots to automated supply chain optimization, and financial adjudication, business automation is evolving rapidly and new trends are emerging that will shape the future of business operations.

Too often, teams try to take on too many difficult concepts at the same time in their projects. This can lead to confusion, team disconnect, a lack of progress. At worst it can lead to incorrect planning, failed and lost deliverables, even outright project failure.

What's the difference between strategy and planning? Many people use the two words interchangeably, but they actually have different meanings. Strategy is about making decisions that will achieve your desired outcome, while planning is about putting those strategies into action. We'll discuss the difference between strategy and planning, and why it matters for your business

Business automation is the process of automating business decisions in order to improve efficiency and accuracy. Automating these decisions can yield a number of benefits, such as improved accuracy, speed and consistency including critical ones that impact the bottom line.

Customer Experience Needs to Come from Every Corner of your Business with guest (Communication Coach) Ric Phillips. Your business success is intrinsically linked to your customer's experience with your product or service. Creating a memorable and lasting customer experience should always be your team's one priority.

Today, on digBiz we're joined by Stephen Davies, professor, managing consultant, who helps people, businesses, and technology understand each other. He joined me to talk about the challenges to truth and the stresses on human-technology interactions and how our very concept of truth is being questioned.