Customer Experience Needs to Come from Every Corner of your Business with guest (Communication Coach) Ric Phillips. Your business success is intrinsically linked to your customer's experience with your product or service. Creating a memorable and lasting customer experience should always be your team's one priority.
Discussing speed in business has become synonymous with topics of systems and servers, networks, and devices -- if your technology screams then your business will too. What gets shuffled to the side is the speed of access to accurate, and timely, data, knowledge, and insight for your team, customers, clients, and stakeholders alike.
The world of pre-built themes has traditionally focused on an "all-in" model. That is to say, you get a theme; it does what it does; you use it as is, be happy.
What's that you say? You want it to do something else? Tweak it a little here and there? Whether that's going to be a solid experience or a slide into CMS layout hair-pulling-out anarchy is up in the air.
