Every business leadership team must create and execute on core goals and objectives, but things don't always work out in practice as they seemed like they would when setting out. Often the issues lie in the compexity and minutae of day to day operational process that just don't play out as well as planning showed they would.
Workflow Process Analysis deconstructs those items and processes that have often become entrenched in workplace culture that it has become incapable of seeing any other way of achieving the same goal, much less doing it faster with less opportunity for failure.
Even within successful and growing business, workflows grow beyond the ability of the existing team to handle incoming data, internal process and outgoing completion. And for struggling or early-stage business it is precisely the lack of even having a sufficient team to begin to handle your changes, your burgeoning success or opportunities, that makes optimized workflow processes so key to making the most of the resources you cannot afford to squander.
Your commmunication flows along multiple lines; client facing, internal, vendor and occasionally, a combination. When your business really starts to move, the rules and systems are more needed than ever for accountability in responses, clarity in staff expectation and most of all speed and excellent customer experience. Too often this is overlooked and left to staff to manually remember and share email accounts. We streamline your communication flow to bring you speed and a customer experience your customers will notice.
Going global is so often thought of as a marketing operation. Your international operations are very much technical as well. Systems Technical Audits evaluate how your business logic is reflected in technical operations, security compliance and technical marketing strategy. With appropriate tools, multi-regional operations and compliance can be managed from single platforms, minimizing the amount of exposure to manual processing labour, compliance risk and optimizing cash flow and speed of information flow.
Complete Workflow Process documention how much time and effort is spent on each task, as well as how much it costs a business to accomplish these tasks. Your lead stakeholders will be able to see what truly works and what processes are actually doing more harm than good or have become obsolete and could be improved.
The saying "every little bit counts" must have been coined during a Workflow Process Analysis. We have saved entire days per week for staff by measuring, documenting and streamlining how staff use their time. Add up 1 day per week for 1 staff member and you have upwards of 50 saved days annually. Apply this principle to other team members and your savings runs into the hundreds of days. What will you do with your saved labour dollars?
If you are experiencing a strain on staff resources and time/workday demands you will likely benefit from optimizing who and how your work gets done. Task completion, communication flow, intake management and order fulfillment can all be optimized and automated to a significant degree not only helping your staff load, but also greatly enhancing your brand by providing your client base with fast and accurate attention to their needs while continuing to maintain your human touch precisely where you need it.